ak8bd Privacy Policy
Your personal information is completely safe with us. This policy explains in detail — what information is collected, how it is used, and what your rights are.
Introduction
ak8bd ("we", "us", or "platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest priority on the privacy of our users ("you", "your"). This privacy policy describes how we collect, use, store, and protect your personal information when you use ak8bd's website, applications, or services.
By using our platform, you are agreeing to the terms of this privacy policy. If you have any questions or concerns about this policy, please contact us directly.
Information Collection — What We Collect
ak8bd collects various types of information. The details are listed below by category:
Identity Information
Name, date of birth, national ID or passport number — required for account verification.
Contact Information
Email address, mobile number — used for account management and support.
Financial Information
bKash, Nagad, and Rocket numbers — used to process deposit and withdrawal transactions.
Technical Information
IP address, browser type, device information, and login duration — for security monitoring.
Gaming Activity
Game history, betting records, and win/loss information — to ensure responsible gaming.
Cookies and Tracking
Session cookies, preference cookies, and analytics data — to improve user experience.
Purpose of Information Use
We use the information we collect for the following purposes. No information is used outside of these stated purposes.
Account Registration and Management
Personal information is required to create and verify your account, secure login, and recover passwords. ak8bd follows a strict KYC (Know Your Customer) process to confirm account authenticity.
Financial Transaction Processing
Your payment information is used to complete deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000. All transaction records are retained for security and dispute resolution purposes.
Providing Customer Support
Our 24/7 Bangla live chat support team needs access to account information and transaction history to assist you effectively. This information is used solely for support purposes.
Ensuring Responsible Gaming
By monitoring your gaming activity, we identify potentially problematic behavior and, when needed, help you set voluntary limits. This is part of our commitment to user well-being.
Fraud and Scam Prevention
We use technical information (IP, device) to detect suspicious activity, multiple accounts, and money laundering. This is essential to protecting the interests of all users.
Service Improvement and Personalization
By analyzing your preferences and usage patterns, we continuously improve the platform's functionality and user experience. Data used in analysis is always anonymized.
Information Disclosure and Sharing
ak8bd does not sell your personal information to third parties. However, information may be disclosed in the following limited circumstances:
Payment Processors
Payment service providers such as bKash, Nagad, and Rocket receive the information necessary to complete transactions. They are bound by their own privacy policies.
Security Service Providers
Our authorized partners for fraud detection and cybersecurity may receive limited technical information.
Legal Obligations
We may be required to provide necessary information in response to court orders, legal investigations, or valid requests from regulatory authorities.
Technology Service Providers
Selected technology partners for cloud storage, data analytics, and platform operations are bound by strict confidentiality agreements.
The third parties mentioned above receive only the information necessary for their specific tasks. They are not permitted to use it for their own purposes. ak8bd includes data protection terms in all agreements.
Information Retention Period
We retain your information only for as long as necessary. Even after an account is closed, financial records and transaction history are kept for a defined period due to legal obligations.
- Active account information — for the duration the account is active
- Financial transaction records — up to seven years
- Gaming activity logs — up to three years
- Cookie and session data — at the end of the session or up to one year maximum
Information Security
ak8bd applies industry-standard security measures to keep your information safe:
- SSL/TLS encryption — on all data transfers
- Encrypted database storage
- Two-factor authentication (2FA) option
- Regular security audits and testing
- Limited staff access — controlled authorization
- Firewall and intrusion detection systems
Cookie Policy
Cookies are small text files stored on your device. ak8bd uses the following types of cookies:
Essential Cookies
These are essential for the platform to function properly. They are used to manage login sessions and security tokens. These cannot be disabled.
Preference Cookies
These remember your language selection, theme preferences, and other personalization settings. They improve your experience on your next visit.
Analytics Cookies
These collect statistics on platform usage to help improve the service. All data is processed in an anonymous and aggregated form.
Security Cookies
These are used to detect fraudulent activity and bot traffic. They help prevent the creation of multiple accounts.
You can manage cookies by changing your browser settings. However, disabling essential cookies will limit some platform functionality.
User Rights
ak8bd recognizes and supports the following rights regarding your information:
Right to Access
You have the right to view what information we hold about you and to receive a copy of it.
Right to Correction
You may request that incorrect or incomplete personal information be corrected or updated.
Right to Deletion
Where there is no legal obligation to retain it, you may request that specific personal information be deleted.
Right to Object to Processing
You may object to certain types of information processing, including marketing communications.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format and to transfer it elsewhere.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be temporarily suspended.
To exercise these rights, contact our support team. We generally respond within 30 days. In some cases, deletion of information may not be possible due to legal obligations.
Protection of Minors' Information
ak8bd provides services only to those aged 21 or above. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.
An age verification process is followed at the time of registration. If a parent or guardian believes their child has created an account, please contact us directly.
21+ Only
For those aged 21 and above only. Age verification is mandatory.
Policy Changes
ak8bd may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform.
Continued use of the platform after changes have been made will be considered as your agreement to the updated policy. The latest policy will always be available on this page.
Other Legal Documents
This privacy policy is part of ak8bd's overall legal framework. Please also read our other documents for complete information:
Contact Us
Have a privacy-related question?
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact our support team. Our 24/7 Bangla support team is here for you.
Or contact us directly via live chat — 24 hours, 7 days